The Hot Tub Superstore keeps you up to date on the progress of your shipment.  We will update your package tracking status either on the day of the shipment or the next morning once details are confirmed by the shipper.  Once your shipment status is adjusted, you will also receive a followup email with changes in tracking status for convenience.

For questions about your order in transit, please login to your account and check the tracking status or call us toll free at 800-519-7695 or email

The Hot Tub Superstore fills orders FAST so you get the parts you need as soon as possible.


Thanks for shopping with The Hot Tub SuperStore Canada

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